Someone has planned a trip that includes you

ZENPATH LIMITED operates Travel Upgrade, planning software that helps a household get more travel value out of spending it was already going to make. A subscriber can record the people in their household so the plan reflects who is actually travelling.

We are not connected to your bank, your cards or your loyalty accounts.

We hold no card numbers, no bank or loyalty credentials and no transaction data — for you or for anyone.

If you are someone other than the subscriber, what reaches our servers is deliberately not identifiable:

• a generic label such as “Traveller 2” — never your name;
• a country and a spending currency;
• which accounts in the household that placeholder is recorded against, and the spending the subscriber expects it to make.

No contact details for you are stored in the subscriber's account. Children are recorded as travelling companions only — a first name or nickname and, at most, an age band.

A subscriber may type your real name while planning on their own device. That stays on their device: our software refuses to upload it, and our database rejects it if a modified app tries. We use what we do hold only to calculate their household plan. We do not use it for advertising, we do not sell it, and we do not share it with card issuers or loyalty programmes.

You can ask us to:

• tell you what we hold about you;
• correct anything inaccurate;
• delete it;
• restrict how it is used;
• provide it in a portable form;
• stop processing it where we rely on legitimate interests.

Email privacy@travelupgradeapp.com from any address, or write to ZENPATH LIMITED, First Floor 10 College Road, Harrow, Middlesex, England, HA1 1BE. You do not need an account with us. We respond within one month and there is no charge.

We deal with you, not with the subscriber. We will not pass on your reasons for contacting us. If we delete or restrict your data the subscriber's plan will change and they will see that something changed, but not why. We may need to check who you are before acting, and we will ask for the least we can.

Please tell us first — privacy@travelupgradeapp.com — and you can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. Our full Privacy Policy explains everything else.